Although their doors may be physically shut, many York charities are still available at the end of the phone to help you during this crisis.
In the first instance the main City of York Councils COVID-19 Helpline is 01904 551550
Here are the numbers and email addresses local charities are also sharing:
Call: 01904 634061
Phone lines are open Mon – Fri from 0930 – 1230.They have skeleton staff working in the office who will then contact home workers to ring you back.
OCAY – Older Citizens Advocacy Service
Offering a telephone advice service and are happy to receive cases
Call: 01904 891 627
Need help with essential tasks like changing lightbulbs or tuning your television? They can also shop for & deliver groceries and pick up prescriptions.
Call: 01904 636269
For help with any aspect of living with sight loss
KYRA WOMEN’S PROJECT
Call: 01904 632332
Call: 03300 578592
Concerned about dementia? Call their hotline
IDAS – International Domestic Abuse Hotline
Call (in Yorkshire): 03000 110 110
24/7 Call: 0808 2000247
Live chat everyday between 4-6pm www.idas.org.uk
YORK CARERS CENTRE
Call: 01904 715 490
Call: 07483 141 310
Support for anyone experiencing mental ill health. Phone line available between 6-11pm.
Call: 01904 655 888
Local charges apply
Call: 116 123 (National)
It’s free and open 24/7
Call: 0300 1233393 (National)
(9am – 6pm)