Support is just a phone call away

Bec Horner

Bec Horner

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Support is just a phone call away

Although their doors may be physically shut, many York charities are still available at the end of the phone to help you during this crisis.

In the first instance the main City of York Councils COVID-19 Helpline is 01904 551550

Here are the numbers and email addresses local charities are also sharing:

 

AGE UK 

Call: 01904 634061

Phone lines are open Mon – Fri from 0930 – 1230.They have skeleton staff working in the office who will then contact home workers to ring you back.

Email: firstcall@ageukyork.org.uk

 

OCAY – Older Citizens Advocacy Service 

Offering a telephone advice service and are happy to receive cases

Ruth Potter, Charity Manager: 07715099498
Dan Brittan, Lead Advocate: 07715099500
Kayleigh Fox, Charity Support Assistant: 0771509949

 

YORK NEIGHBOURS

Call: 01904 891 627

Need help with essential tasks like changing lightbulbs or tuning your television? They can also shop for & deliver groceries and pick up prescriptions.

Email: info@yorkneighbours.org.uk

 

MYSIGHT YORK 

Call: 01904 636269

For help with any aspect of living with sight loss

Email: hello@mysightyork.org

 

KYRA WOMEN’S PROJECT

Call: 01904 632332  

Email: contact@kyra.org.uk

 

DEMENTIA FORWARD

Call: 03300 578592

Concerned about dementia? Call their hotline

IDAS – International Domestic Abuse Hotline

Call (in Yorkshire): 03000 110 110

24/7 Call: 0808 2000247

Live chat everyday between 4-6pm www.idas.org.uk

 

YORK CARERS CENTRE

Call: 01904 715 490

 

THE HAVEN 

Call: 07483 141 310

Email: haven.mhm@nhs.net  

Support for anyone experiencing mental ill health. Phone line available between 6-11pm.

YORK SAMARITANS

Call: 01904 655 888
Local charges apply

Call: 116 123 (National)
It’s free and open 24/7

Text: 07752909090

Email: jo@samaritans.org

 

YORK MIND

Call: 0300 1233393 (National)

(9am – 6pm)

Email: info@mind.org.uk

 

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